How do I make a return?
We do not accept returns. Only replacement in the case of damage.
How many days do I have to request a replacement?
You have 7 days from the delivery date to submit your replacement request. Upon receiving your returned item(s), we will inspect it. If we detect that the item has been worn or damaged we reserve the right to deny your return.
Can I get my money back?
Refunds are not available. If an item needs to be replaced and is no longer in stock, a store credit will be issued.
How soon will I receive my store credit?
Once we have received your return please allow up to 3-5 business days for your store credit to be issued.
Order Not Delivered or Returned to Sender
In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a replacement it will be minus the restocking fee and shipping cost.
Please ensure that your address is correct when you place your order.
By completing a purchase with us you are agreeing to our full return policy.
Still have questions? Email us at email@example.com with your full name, order number and we will get back to you within 24 hours.
Return policy updated January 1st ,2022. By making a purchase on www.hadarajewelry.com you agree to this return policy.